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I am trying to provision a custom domain with Aerobatic, and I did not receive the validation email.

Solution

First of all, check your spam folder. The email comes directly from Amazon Web Services. Aerobatic does not send the verification email. Assuming the email isn't in your spam folder, read on...

Aerobatic uses Amazon Certificate Manager to provision auto-renewing wildcard SSL certificates for your custom domain. As part of that process, Amazon sends an email to the email address associated with the WHOIS record on your domain. However, if you are using a WHOIS privacy protection service e.g. WhoisGuard, your email address is obscured from the WHOIS record, and thus Amazon cannot properly route the validation email.

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